Successful B2B e-commerce stands or falls with the right platform
Choosing the right platform for replatforming helps you to cost-effectively develop new services and be ready for a rapidly changing future. In order to make a difference, you cannot only compete on price or product range. A purchase process is often complex and involves intensive contact between both parties.
A good customer experience and service are essential to attract and retain customers. Both online and offline. They expect seamless cooperation between all channels (omni-channel) and a frictionless purchasing process.